Traveling out of the area? Don't forget to call STCU before you go and tell us how to reach you.
Why? Because your STCU Visa® credit and debit cards are regularly monitored for fraud, so if your card suddenly racks up charges in Vienna, Victoria, or Vladivostok, your card may be temporarily blocked for your protection until we can reach you to verify the charges.
Take a minute to contact STCU before you travel to maintain safe and reliable use of your cards when and where you need them. Avoid embarrassing purchase denials. And the panic of running out of cash in a strange place.
We invite you to chat with an STCU member service representative during business hours or call STCU at (509) 326-1954 in Washington or (208) 619-4000 in Idaho. Or call us toll free anywhere in the United States at (800) 858-3750. (For after-hours emergencies, use one of the numbers shown below.)
Your STCU Visa does more than just buy stuff. It provides an array of benefits to travelers, including:
Your card benefits will vary depending on the card you own. Click on your type of Visa (Classic, Gold, Platinum, or CheckCard) from the "Visa disclosures and benefits" list shown on the right. Read the disclosures closely. We recommend you print a copy of your Visa benefits booklet and carry it with you.
It's easy to get a cash advance (subject to fees) with your Visa card at thousands of locations. Here are three ways:
When STCU offices are closed, we encourage you to call the following after-hours numbers to report lost or stolen cards. These numbers also are listed in your Visa benefits booklet: