Get an immediate -- and completely secure -- answer to your questions about loans, account transactions, and so on. Or use LiveChat to give us your input about our service to you.
Click here to go to LiveChat now!
LiveChat security
Instant messaging is more than just a tremendous convenience at Spokane Teachers Credit Union -- it's also completely secure! That's right, STCU has equipped LiveChat to serve as a secure communications channel. This security system allows you to exchange specific account information with an STCU Member Service Representative without fear of giving anything away to a cybersnooper.
Your chat is encrypted just like your STCU NetTeller® account information. And chat transcripts are protected in a secure "vault" that is inaccessible to hackers. Your trust is important to us. So while we recommend that you refrain from sharing PINs and account information whenever possible, you can use LiveChat with total confidence during those times that you need to share private information with a Member Service Representative. Secure instant messaging -- only at STCU!
LiveChat privacy
To protect your privacy, we use strict verification procedures to identify all LiveChat inquiries. And STCU will not initiate an instant message dialog, or disclose any LiveChat identity to a third party.
E-mail security
At this time, e-mail between you and Spokane Teachers Credit Union IS NOT secure. For your protection, we recommend that you never transmit PINs, member numbers, account balances, or any other private and confidential information over e-mail. Should you need to exchange confidential information with STCU, please call, visit a branch location, or use LiveChat, our secure instant messaging service.
