Don't take the bait!

ID thieves are using phish e-mail and text messages to target credit unions

Identity thieves have broadened their illegal phish attacks to target credit unions. Please don't take the bait.

Phishing e-mails, text messages and websites look like they are legitimate, but they are a trap to steal your identity -- and your money!

How it works

Identity thieves copy the names, logos, and hyperlinks from legitimate websites to make their e-mails, text messages and web pages appear to be authentic. The illusion of authenticity tricks some people into responding. A phish e-mail often will include a hyperlink that the crooks are hoping you will click on to "confirm" or to "verify" information about your account.

Don't do it! Never answer a phish e-mail or text message or provide information that could be used to open accounts in your name, make purchases, or commit a crime.

Guidelines for avoiding phish e-mails and texts

• Be suspicious of any e-mail or text with urgent requests for personal financial information.
• Don't use the links in an e-mail to get to any web page, if you suspect the message might not be authentic.
• Avoid filling out forms in e-mail messages that ask for personal financial information.
• Always double check to see if you're using a secure website when submitting credit card or other sensitive information via your web browser.
• Consider installing a web browser tool bar to help protect you from known Phishing fraud websites.
• Regularly check your bank, credit, and debit card statements to ensure that all transactions are legitimate.
• Ensure that your browser is up to date and security patches applied.
• Notify your financial institution immediately if you suspect you have disclosed personal account information to an unauthorized recipient.

E-mail or text messaging is not secure communication. Receiving a surprise e-mail or text from anyone who wants you to reply with personal information should be your first clue that a crook is baiting your hook. STCU and other legitimate organizations would NEVER send you an unsolicited e-mail or text messages, seeking personal information.

You should never feel compelled to open an e-mail or text message from a stranger. If it's that important, the sender will call you.

Safe and secure communications

Want to use a safe communication tool to speak with an STCU Member Service Representative? Try LiveChat or call us at (509) 326-1954. Both are secure.