For your safety, a second layer of security is required to access your STCU accounts online. Our high security login meets federal standards for online security and helps to protect your accounts from any unauthorized use.
In addition to providing your member number and private password, you must use one of two high-security login options to access your account with STCU's NetTeller® banking service:
Choose a digital certificate to avoid the hassle of having to answer private security questions each time you log on from your trusted computers at your home or office.*
STCU will issue you an encrypted certificate that registers and identifies your trusted computer(s). When logging into NetTeller with your member number and password, STCU automatically identifies your registered computer by its digital certificate.
If the certificate is not recognized, or if you are logging in from an untrusted public computer, you then have the option to answer security questions to access your account. Learn more
STCU asks every member to answer a set of three security questions as part of the high security set-up process. Once completed, you will be required to answer one of the questions to access your account when a digital certificate is not present on the computer you are using.
You can choose to set-up security questions only, rather than registering your trusted computer, as your preferred method of identifying yourself each time you log in. You are not required to register using a digital certificate.
