The most likely cause of this message is that we've set STCU's NetTeller to "inquiry only" service while we perform certain maintenance tasks in the program.
You can usually continue to view basic account information after receiving this message, but there may be a 4-8 hour delay before you are allowed to perform other transactions.
To minimize the impact of this kind of disruption, we try to schedule our maintenance work around 11 p.m. on weekends. We apologize for any inconvenience this may cause you.
If you continue to get this message the following day, please contact a Member Service Representative at (509) 326-1954 or toll-free at (800) 858-3750, or chat using our secure LiveChat instant messaging service during regular business hours.
