Enrolling as a new online banking user

Convenient online access is just minutes away

Enrolling in online banking is a simple and secure process, giving you convenient electronic access to your accounts from anywhere.

For personal accounts, here's what you will need to enroll:

  • Your STCU member number, your birthdate, and your Social Security number.
  • Your STCU debit card number or, if you don't have a debit card (or it's within 11 days of your debit card being ordered), then the ID you used to establish membership such as your driver's license number, state-issued ID number, or passport number.
  • Your e-mail address and phone numbers where secure access codes can be quickly delivered to you.

For non-personal accounts (e.g., businesses, organizations, estates, trusts, etc.), here's what you will need to enroll:

  • Your STCU member number, your Tax Identification number, and your code word.
  • Your STCU debit card number or, if you don't have a debit card (or it's within 11 days of your debit card being ordered), then the amount of the last credit that posted to your STCU account.
  • Your e-mail address and phone numbers where secure access codes can be quickly delivered to you.

Ready to proceed? Click the "Enroll now" graphic to the right.

Who should NOT use automated online enrollment?

  • Members with a non-U.S. address. Users of STCU's online banking and billpay require a U.S. address. Contact us if you have questions.
  • Military personnel who used only their military ID to establish membership. To maintain our highest standards of security, please contact us.
  • Personal accounts that have no debit card or official ID. Special provisions need to be made for you, so please contact us.

What happens next?

Once you've completed your enrollment in STCU's online banking, you'll want to quickly take action on three items:

  1. Log in! Use your fresh new member ID and temporary password to log into online banking the first time.(For your security, the temporary password will expire in seven days. Contact us if you need help.)
  2. Agree to the terms of service. You'll see this request the first time you log in to online banking.
  3. Create a permanent password.

After completing those steps, you should see your online banking overview screen, with your STCU accounts.

Questions? A good place to start is the STCU Support Center.

STCU's online banking is the fastest growing "branch location" at the credit union. Enjoy the convenient new access to your STCU accounts!

Recommended

Many STCU members have found tremendous value using these related free services:
  • Add a challenge code. Otherwise, you may have to wait to receive a security code for each login.
  • Set up account nicknames to replace long, cryptic account numbers.
  • Choose STCU e-statements to save paper and stamps. Also keeps your personal financial information out of unsecure mailboxes!