STCU telephone directory

Give us a call

STCU telephone service center
Personal account assistance by a member service specialist:

Washington: (509) 326-1954; Fax (509) 344-2190 
Idaho: (208) 619-4000; Fax (208) 457-9431
Toll-free: (800) 858-3750

General inquiries: Monday - Thursday, 7:30 a.m. - 5:30 p.m.; Friday, 7:30 a.m. - 6 p.m.

Loan applications can be made 24 hours a day!

Extended lending hours. STCU loan officers are available by phone from 7:30 a.m. until 6 p.m. weekdays at (509) 326-1954. (If you get the voice-automated system, select the "loan option" to direct your call to our Lending Center.) We welcome your after-hours calls!

Branch phone numbers
Toll-free (800) 858-3750
Main (509) 326-1954; Fax (509) 344-2339;
Real estate only: Fax (509) 328-9553 
Valley (509) 326-1954: Fax (509) 927-0741
South Valley (509) 326-1954; Fax (509) 344-2641
North (509) 326-1954; Fax (509) 468-2155
South (509) 326-1954; Fax (509) 744-0703
Moran Prairie (509) 326-1954; Fax (509) 448-5910
Downtown (509) 326-1954; Fax (509) 343-1954
Newport (509) 447-5634; Fax (509) 447-5380
Indian Trail (509) 326-1954; Fax (509) 468-0682
Cheney (509) 326-1954; Fax (509) 235-9327
University District (509) 326-1954; Fax (509) 838-3291
Northtown Square  (509) 326-1954; Fax (509) 343-9462
Post Falls (208) 619-4000; Fax (208) 457-9431
Silver Lake (208) 619-4000; Fax (208) 762-5192
Liberty Lake (509) 326-1954; Fax (509) 928-0247
Bonner County (800) 858-3750; Fax (208) 263-2821

Telephone banking
24-hour touchtone account information, funds transfers, and bill-paying system:
(509) 326-3971; Toll-free (800) 634-0311.

After-hours lost or stolen Visa® debit cards
(888) 241-2510; International (909) 941-1398

After-hours lost or stolen Visa® credit cards
(800) 234-5354 in the United States; (410) 581-9994 internationally.

Quick Facts

  • Washington: (509) 326-1954
  • Idaho: (208) 619-4000
  • Toll-free: (800) 858-3750
  • Mailing address:
    STCU
    P.O. Box 1954
    Spokane, WA 99210-1954

Holiday schedule

  • New Year's Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Dec. 24, closing 3 p.m. when on a business day 
  • Christmas Day

Fraud monitoring

For your protection, STCU's fraud monitoring service may call you if unauthorized use of your Visa credit or debit cards is detected. Fraud monitoring calls originate only from one of these two numbers: (888) 241-2440 and (866) 499-3559.