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For after-hours communication -- or simply when it’s more convenient for you -- use the form below to send us an e-mail. We’ll respond back to you within 24 to 48 hours!

E-MAIL IS NOT SECURE! When sending your e-mail, please do NOT include member numbers, PINs, account balances, or other private and confidential information. E-mail is not always secure, so please do not send confidential information through e-mail.

For secure communications, use STCU's LiveChat during regular business hours or call us in Washington at (509) 326-1954; in Idaho at (208) 619-4000; or toll-free at (800) 858-3750.

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General help

and e-mail directory

General Inquiries and Support:

info@stcu.org

For inquiries or assistance regarding STCU membership, savings, checking, certificates, and loans, STCU's NetTeller®, CATT®, and other services.
Specific Inquiries:
homeloans@stcu.org For contacting those who supervise STCU's home equity and first mortgage programs.
jobs@stcu.org For email inquiries concerning employment opportunities at STCU.
management@stcu.org For emailing STCU's management team.
studentaid@stcu.org For emailing those who coordinate STCU's student services programs, including student loans.
workshops@stcu.org To register for a free STCU Workshop
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